Your privacy Our responsibilities

Welcome to bdi88. We believe that protecting user data is the most important aspect of any trusted gaming platform. This Privacy Policy explains what information bdi88 collects, why it is collected, how it is stored, and the circumstances under which it may be used.

By using the bdi88 website or app, you are considered to have agreed to this Privacy Policy. We strongly encourage you to read the full policy carefully before registering.

Important: This Privacy Policy applies solely to bdi88's own platform. Third-party game providers may have their own separate privacy policies.

What type of information Collected

1.1

Personally Identifiable Information

When you register at bdi88, we collect the following information:

  • Full name and date of birth
  • Email address and phone number
  • Residential Address (City, District, Country)
  • National ID or passport details (for KYC verification)
  • Payment details (Mobile Banking/Nagad number, bank account)
Note: We never store your full bank card number or PIN. Payment information is always kept in encrypted form.
1.2

Automatically Collected Information

Certain information is collected automatically while you use bdi88, such as:

  • IP address and device type
  • Browser Information (Browser Version, Operating System)
  • Login Time & Session Information
  • Gaming activity & betting history
  • Behavioral data collected via cookies and tracking technologies

This information is used primarily to ensure platform security, prevent fraud, and improve the user experience.

1.3

Cookie Policy

Bdi88 uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use three types of cookies:

Cookie type Purpose Duration
Required Login Sessions & Security Until Session Ends
Functional Save Language & Preferences 30 Days
Analytical User Behavior Analysis 90 Days

You can disable cookies through your browser settings, though doing so may affect the functionality of some platform features.

How information is Used

2.1

Account management

The information you provide is primarily used to create your account, verify your identity, and communicate with you. It is essential for ensuring secure login and properly managing your gaming profile.

2.2

Payment & financial transactions

Your payment information is used to process deposits and withdrawals. Under the guidelines of Bangladesh's financial regulatory authority, transaction records are required to be retained — and will therefore be kept with us for the specified period.

Security: All payment information is stored in encrypted form in compliance with PCI-DSS standards. Your financial details are never visible in plain text.
2.3

Customer support & communication

When you contact our support team, the conversation is recorded. This helps us improve service quality and resolve similar issues more efficiently in the future.

Promotional offers may be sent to your email — but you can opt out at any time. Every email includes an Unsubscribe option.

2.4

Fraud prevention & security

Your data may be used to detect multiple accounts, bonus abuse, money laundering, or other fraudulent activity. This is done to protect all legitimate users on the platform.

Who information is shared with Shared

3.1

Payment processor

We work with trusted payment gateways to process deposits and withdrawals. Only the information necessary to complete a transaction is shared with them. These payment partners operate under their own strict privacy policies.

3.2

Legal authorities

Under Bangladesh law, we are required to provide information in response to valid requests from government or legal authorities. In such cases, we will endeavor to notify you in advance, where legally permitted.

Clarification: We never voluntarily or commercially transfer your data to third parties. It is only shared when required by law or with your explicit consent.
3.3

Game providers & technology partners

Our platform includes third-party game providers. When you play their games, only the information needed to run the game (such as user ID and bet amount) may be shared with them. Your name, phone number, and payment details are never shared.

Your Rights

4.1

Right to access your information

You can request a full copy of the personal data bdi88 holds about you at any time. Submit a request through our support team and you will receive complete details within 7 business days.

4.2

Right to correct your information

You have the full right to correct any inaccurate information in your profile. This can be done directly through your account settings or with the help of our support team. Keeping your information accurate is also important for the security of your account.

4.3

Right to delete your information

You may request the deletion of your account and personal data at any time. Please note, however, that financial transaction records are required by law to be retained for a specified period.

Process: To request account deletion, please contact our support team. All requests will be processed within 14 business days of receipt.
4.4

Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional emails or SMS messages, you can opt out at any time. Click the Unsubscribe link at the bottom of any email or contact support — changes take effect within 24 hours.

Security Management

5.1

Technical security

Bdi88 employs industry-standard technical measures to protect your data. The core components of our security framework are:

  • 256-bit SSL/TLS encryption — across all data transmissions
  • Two-Factor Authentication (2FA)
  • Regular security audits & penetration testing
  • Firewall & DDoS protection
  • Encrypted backup servers
5.2

Your responsibilities

Alongside our technical security measures, you also have a few responsibilities:

  • Use a strong password (at least 8 characters, mixing uppercase and lowercase letters)
  • Never share your password or OTP with anyone
  • Avoid logging in on public Wi-Fi
  • Change your password regularly
  • Report any suspicious activity on your account to support immediately
Warning: No bdi88 staff member will ever ask for your password or OTP. If anyone does, report it immediately.

Information retention Duration

We do not retain data longer than necessary. The table below outlines the retention period for each type of information:

Type of information Retention Period Reason
Account information For as long as the account remains active Service Delivery
Transaction Records 5 Years Legal obligations
KYC documents 5 Years Regulatory authority guidelines
Support Conversations 2 Years Service Improvement
Cookie information 30–90 Days User Experience

Even after an account is closed, certain data may be retained for a specified period due to legal requirements. Once that period expires, the data is deleted automatically.

Minors Protection

Bdi88 is strictly for users aged 18 and above. We do not collect data from or provide services to minors under any circumstances.

Age verification: Age is verified at registration. If an account holder is subsequently found to be under 18, the account will be immediately closed and all associated data will be deleted.

If you become aware that a minor is using our platform, please notify our support team immediately.

Policy change Notifications

Bdi88 reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you through the following channels:

  • Display notification on the website homepage
  • Send notification to registered email
  • The date of changes will be updated at the top of this page

Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We therefore encourage you to review the new policy whenever you are notified of a change.

Want to know more? If you have any questions about this Privacy Policy, please contact our FAQ Page or contact our support team. Our Responsible Gaming Policy and Terms and Conditions page as well.

About Privacy Frequently asked questions

No, never. Under no circumstances does bdi88 sell your personal information to third parties. Only limited data may be shared for payment processing or legal compliance — and strictly under secure data-sharing agreements.

bdi88 uses 256-bit SSL encryption and two-factor authentication to keep your account secure. That said, security is a shared responsibility — use a strong password, never share your OTP with anyone, and report anything suspicious right away.

Yes, you can. Submit an account deletion request through our support team and your personal data will be removed within 14 business days. However, transaction records will be retained for 5 years for legal compliance.

Yes, we use three types of cookies — essential, functional, and analytical. You can disable cookies through your browser settings, but doing so may prevent some features from working properly.

Every promotional email includes an "Unsubscribe" link at the bottom. Clicking it will stop promotional emails within 24 hours. You can also contact our support team to achieve the same result.